Responsible Gambling is at the heart of our platform: we promote balanced play, offer control tools, personalised limits and easy access to support resources. Play with awareness and contact us if you need assistance.
Introduction and commitment to responsible gambling
Our platform takes Responsible Gambling very seriously. From sign-up we explain the limits, provide control tools (caps, time-outs) and direct users to support resources in France. Our commitment: to inform, prevent and support players for safe and controlled entertainment.
Protecting minors and age verification
Protecting minors is a priority: our age-verification process combines ID checks, document verification and anti-fraud technologies to prevent underage access. As part of Responsible Gambling, we carry out strict and regular checks from sign-up and at withdrawal.
Self-assessment: Are you gambling responsibly?
Take a moment for an honest self-assessment: review your habits, frequency, budget and emotions related to gambling. Responsible Gambling requires recognising the signs of loss of control. If you notice warning signs (frequent deposits, debts, neglect), consider setting limits or seeking help.
Personal control tools (deposit, stake and time limits)
To support Responsible Gambling, our platform offers deposit limits, stake limits and session timers — configurable at any time. Activate time-outs, daily/weekly limits and alerts to keep your play under control and manage your budget.
Self-exclusion and time-outs
Self-exclusion and time-out options are essential for Responsible Gambling. Activate a temporary or permanent self-exclusion, set time-out periods and block account access. These measures protect your finances and encourage a considered return to play.
Session reminders and reality checks
Session reminders and reality checks are simple but powerful tools for Responsible Gambling: duration notifications, stake alerts and automatic pauses help you stay in control. Activate these features, review your habits and don't hesitate to adjust your limits to play with peace of mind.
Protecting minors at home (filtering software)
Install filtering software and control access to gambling sites from family devices. These tools complement our Responsible Gambling approach, offering simple setup, blacklists, child profiles and activity reports to detect access attempts. Raise awareness in your family and set strong passwords.
Help, support and resource organisations
If gambling becomes a problem, don't hesitate to seek help: specialised charities, national helplines and mental health services offer practical support. For Responsible Gambling, contact organisations such as Joueurs Info Service by chat, phone or by appointment at a specialised clinic.
Tips for staying in control
To stay in control, set a strict budget and time limits, enable deposit caps and time-outs, use self-exclusion tools and monitor your emotions. Talk to a trusted person or a professional if needed. These steps reinforce Responsible Gambling day-to-day.
Contact us for help
If you need help, our support team is available 24/7 via live chat, email and phone. To report risky behaviour or request Responsible Gambling tools, contact us anonymously; we will point you to local resources and professional support.
