Responsible Gambling is at the heart of our platform: we encourage balanced practices, offer control tools, personalised limits and easy access to support resources. Play responsibly and contact us if you need assistance.
Introduction and commitment to responsible gambling
Our platform takes Responsible Gambling very seriously. From registration we explain limits, provide control tools (limits, time-outs) and direct users to support resources in France. Our commitment: to inform, prevent and support players for safe and controlled entertainment.
Protecting minors and age verification
Protecting minors is a priority: our age-verification process combines ID checks, document verification and anti-fraud technology to prevent access by young people. As part of Responsible Gambling, we apply strict, regular checks at registration and when processing withdrawals.
Self-assessment: Are you gambling responsibly?
Take a moment for an honest self-assessment: review your habits, frequency, budget and emotions related to gambling. Responsible Gambling requires recognising the signs of losing control. If you notice warning signs (frequent deposits, debt, neglect), consider setting limits or seeking help.
Personal control tools (deposit, bet and time limits)
To support Responsible Gambling, our platform offers deposit caps, bet limits and session timers — configurable at any time. Enable time-outs, daily/weekly limits and alerts to keep your play under control and manage your budget.
Self-exclusion and time-outs
Self-exclusion and time-out options are essential for Responsible Gambling. Activate temporary or permanent self-exclusion, set time-out periods and block access from your account. These measures protect your finances and encourage a considered return to gambling.
Session reminders and reality checks
Session reminders and reality checks are simple but powerful tools for Responsible Gambling: duration notifications, bet alerts and automatic pauses help you stay in control. Enable these features, review your habits and don't hesitate to adjust your limits to play with peace of mind.
Protecting minors at home (filtering software)
Install filtering software and control access to gambling sites from family devices. These tools complement our Responsible Gambling approach, with easy setup, blacklists, child profiles and activity reports to detect access attempts. Raise awareness among your family and set secure passwords.
Help, support and resource organisations
If gambling becomes problematic, don't hesitate to seek help: specialised organisations, national helplines and mental health services offer practical support. For Responsible Gambling, contact organisations such as Joueurs Info Service via chat, phone or by attending a specialist clinic.
Tips to stay in control
To stay in control, set a strict budget and time limits, enable deposit caps and time-outs, use self-exclusion tools and monitor your emotions. Talk to a friend or a professional if necessary. These steps strengthen Responsible Gambling in everyday life.
Contact us for help
If you need help, our support team is available 24/7 via live chat, e-mail and telephone. To report risky behaviour or request Responsible Gambling tools, contact us anonymously; we will direct you to local resources and professional support.
